
The COVID-19 pandemic forced transit agencies to pivot in a number of ways, including how they engage with the public. This forced innovation has a silver lining, though: it has led to tech-based engagement methods that can enable broader public input than traditional meetings.
In this webinar, N-CATT and Kearns & West discuss some promising strategies and trends that are beginning to emerge in virtual public engagement, and how other transit agencies can implement those plans.